CLC Clients

Rosewood Mayakoba - Riviera Maya, Mexico

128 Suites

Rosewood MayakobaInstallation Included:
24 Exterior Access Nodes, 40 Interior Access Points, supporting Network Infrastructure, and VBN Gateway to create a next generation converged communications platform that leverages carrier-class wireless technology to support a wide variety of applications including high speed guest internet access, Point-of-Sale (POS) devices, SpectraLink VoWi-Fi phones and a text messaging rapid response system for guest service and safety across the resort.

Benefits to the Property:
Rosewood Mayakoba required a proven, high performance, reliable and scalable wireless network that could address the multi-service communications requirements of both guests and staff across 1600 acres, 128 suites, restaurants, lagoons and a mangrove forest. They approached their communications challenge from a multi-tier, multi-technology perspective, which required a wireless network powerful enough to handle multiple applications running concurrently using any combination of voice, video and data.

We're seeing a trend toward the requirement for multiple broadband internet connections for each guest room to support the different wireless devices that families travel with today. Our guests want to be both fully connected and fully mobile. We also need to use our wireless network to support a full range of mobile applications that enhance the guest experience. After looking at competing solutions, we determined that the proven, carrier-class wireless network provided by CLC Networks, was an ideal solution. The network is opening up a new channel of innovation for how we deliver services to our guests.

Fred Crespo Corporate Director, Information Systems, Rosewood Hotels and Resorts


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